Items must be returned within 14 days . Refund will be given as Money back or exchange. Refund policy details: If for any reason buyer is not completely satisfied with the purchase, please contact us as soon as possible. You may return unused orders, in new condition and in the original packaging, within 14 days of receipt of your order for a refund of the purchase price. For health & safety reasons we are unable to accept returns on open boxed/used/with out original packing/open sealed personal care products such as razors, shaving brushes, shave strops and manicure implements unless defective.